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Payment Policy

1. ACCURACY OF BILLING AND ACCOUNT INFORMATION

 

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

 

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

 

 

2. PAYMENT DETAILS

 

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

 

3. TAXES AND DUTIES

 

All applicable custom fees, taxes and duties are the sole responsibility of the customer.

 

Custom authorities require that we state the value of your order directly on your package.

It is at the sole discretion of custom agents to release your package.

 

Note, in rare occasions custom agents may delay delivery of some packages.

 

 

4. CONTACT INFORMATION

Questions about the policy should be sent to us at jotus@hkstar.com
 

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